How do you ensure that your project work is sustainable?
We don’t build something then walk away knowing that we have done something good for the locals. We continue support until we know that there is a progression there, be it a change in their daily routine or lifestyle, development in children’s education, improvement of basic hygiene and/or new skills providing them with an income. Hands on Journeys makes it our mission to transform people by connecting them and provide an opportunity to a village who are more than grateful to receive it. What I don’t think they realize, however, is how much more we probably gain from the experience than they do. We learn about ourselves in a world so drastically different from our own.
What vetting do you take of participants to be suitable before a tour? How is our involvement decided?
Being a tour operator, we have our contractual terms and conditions in place governed by the laws of New South Wales, Australia and the parties submit to the exclusive jurisdiction of the courts of that State and courts of appeal from them.
We go through participants booking form to ensure there are no bridging of the health or age requirements and if such was notified and we feel travellers aren’t suited for the tour, we have a full refund policy that is in place.
Do you have a code of ethics you follow?
Our group trips are run by a Tour Escort. The decision of the Tour Escort is final on all matters likely to affect the safety or well-being of any person participating on the tour as well as the local villages we visit. If a traveller fail to comply with a decision made by the Tour Escort, or interfere with the well-being or mobility of the group, the Tour Escort may direct him/her to leave the tour immediately
We request travellers to disclose any unspent past criminal convictions (if any) and we have the rights to refuse participation on the tour.